Terms and Conditions
Our Terms and Conditions outline the rules and guidelines for using DGTASSETS. By accessing or using our platform, you agree to abide by these terms, ensuring a fair and transparent experience for all users.
1. Introduction
Welcome to DGTASSETS, the ultimate destination for all your web design and development needs. These Terms and Conditions serve as a comprehensive agreement between you, the user, and DGTASSETS, outlining the rules and expectations governing your interaction with our website and the services we offer. By accessing or utilizing DGTASSETS, you acknowledge and agree to be bound by these terms.
If you find yourself in disagreement with any aspect of these terms, we kindly request that you refrain from using our platform. Your continued use of DGTASSETS signifies your acceptance of these Terms and Conditions in their entirety.
Our commitment to providing an exceptional user experience and ensuring a smooth and transparent relationship between you and DGTASSETS is paramount. These Terms and Conditions serve to protect both parties and create a mutually beneficial environment.
2. Eligibility
At DGTASSETS, we take the privacy and safety of our users very seriously. To ensure a secure and responsible environment for all, we have established specific eligibility criteria that users must meet to use our platform. Here are the key points regarding eligibility:
-
Age Requirement: To use DGTASSETS, you must be at least 18 years old. We strictly adhere to this age requirement to comply with various laws and regulations protecting minors from inappropriate online content or interactions. By using our platform, you represent and warrant that you are of legal age to form a binding contract with us. This means that you can enter into a legally enforceable agreement with DGTASSETS.
-
Legal Capacity: In addition to meeting the age requirement, you must possess the legal capacity to enter into a contract with DGTASSETS. This means that you have not been declared legally incompetent or incapacitated by a court of law. If you are a minor (under the age of 18) or do not have the legal capacity to enter into a contract, you are not permitted to use DGTASSETS.
-
Compliance with Laws and Regulations: Using DGTASSETS, you agree to comply with all applicable laws and regulations in your jurisdiction. This includes laws related to online privacy, data protection, and intellectual property.
DGTASSETS reserves the right to terminate your account or restrict your access to the platform if we have reason to believe that you violate any laws or regulations.
-
Responsible Use: We expect all users of DGTASSETS to act responsibly and ethically. This includes refraining from any illegal or harmful activities, such as cyberbullying, hate speech, or copyright infringement. We reserve the right to take appropriate action against users who engage in inappropriate or illegal behavior on our platform.
-
Verification of Eligibility: To ensure compliance with our eligibility criteria, DGTASSETS may request additional information or documentation from users to verify their age and identity. We may also use third-party services to verify the accuracy of the information provided by users.
By meeting these eligibility requirements, you help us create a safe and secure environment for all users of DGTASSETS. If you have any questions or concerns regarding our eligibility criteria, please do not hesitate to contact us.
3. User Accounts
To access several features of DGTASSETS, such as submitting projects, leaving comments, or participating in discussions, you may be required to create a user account. When creating an account, you'll need to provide a unique username, email address, and a secure password.
It's essential to maintain the confidentiality of your account credentials. Make sure to choose a strong password that is difficult to guess and avoid sharing your login information with others. By creating an account, you acknowledge and agree to accept responsibility for all activities that occur under your user account.
Here are some additional guidelines and responsibilities related to user accounts:
-
Unique Usernames: Your username must be unique and not already in use by another user on DGTASSETS.
-
Email Verification: To activate your account, you'll receive an email with a verification link.
-
Password Security: Choose a password that is at least 8 characters long and includes a mix of uppercase and lowercase letters, numbers, and special characters.
-
Account Security: You're responsible for protecting your account from unauthorized access. If you suspect that someone else is using your account without your permission, immediately change your password and contact our support team.
-
Usage Restrictions: You agree to use your account only for lawful purposes and by our Terms of Service and Privacy Policy.
4. Services
DGTASSETS provides a platform for freelancers to offer their services and for employers to hire freelancers. We do not directly provide services and are not responsible for the quality or delivery of services rendered by freelancers.
DGTASSETS serves as an intermediary platform, connecting talented freelancers with businesses seeking professional services. Our role is to facilitate the hiring process and provide a secure environment for both freelancers and employers to engage. It's important to note that DGTASSETS does not directly provide services. Instead, we act as a bridge, hosting a diverse pool of skilled freelancers who offer a wide range of services.
Our platform allows clients to browse freelancer profiles, review their portfolios, and hire the most suitable candidates for their projects. while DGTASSETS plays a crucial role in connecting freelancers and employers, we do not assume responsibility for the quality or delivery of services provided by individual freelancers. It is the sole responsibility of the freelancer to ensure the quality of their work and meet the expectations of the employer.
By fostering a transparent and professional environment, DGTASSETS aims to create a marketplace where freelancers can showcase their skills and employers can find the right talent for their projects. However, the actual execution and delivery of services lie solely in the hands of the individual freelancers.
5. Payment
Employers are responsible for paying freelancers for services rendered through DGTASSETS. We accept various payment methods, including PayPal, Credit/Debit Cards, and local options such as Banks, Gcash, and Paymaya.
-
PayPal: Freelancers can receive payments through PayPal, a secure and convenient online payment platform.
-
Credit/Debit Cards: We accept payments made using major credit and debit cards for added convenience and flexibility.
-
Local Options: To cater to local freelancers, we support various local payment methods such as Banks, Gcash, and Paymaya, ensuring easy and seamless transactions.
Payment Process:
-
Invoice Generation: After completing a project, freelancers create an invoice specifying the services provided, hours worked, and the amount due.
-
Payment Schedule: Upon invoice approval, payments are typically processed within 14 business days. Freelancers will receive notifications when payments are initiated.
Currency Conversion:
-
Multi-Currency Support: DGTASSETS supports multiple currencies to accommodate freelancers from different regions.
-
Exchange Rates: Payments are converted into the freelancer's preferred currency using competitive exchange rates to ensure fair compensation.
Security and Privacy:
-
Secure Transactions: DGTASSETS employs robust security measures to protect financial transactions and maintain the privacy of payment information.
-
PCI Compliance: We adhere to Payment Card Industry (PCI) compliance standards to ensure the secure handling of credit card data.
Payment Disputes:
-
Dispute Resolution Process: In case of payment disputes, freelancers can contact our dedicated support team, who will work to resolve the issue promptly and fairly.
-
Communication: We maintain open communication with both employers and freelancers to ensure transparent and timely resolution of any payment-related concerns.
6. Dispute Resolution
In the event of a dispute between an employer and a freelancer, we encourage both parties to resolve the issue amicably through open communication and negotiation. If a resolution cannot be reached, DGTASSETS may intervene to facilitate a resolution. We have a dedicated team of experienced professionals who are trained in dispute resolution and will work impartially to help both parties find a fair and equitable solution.
Here are the steps that we will take in the event of a dispute:
-
Initial Contact: The party initiating the dispute will contact DGTASSETS and provide a brief description of the issue.
-
Investigation: We will gather information from both parties to understand the nature of the dispute and the positions of each party.
-
Mediation: We will facilitate a mediation session between the parties to help them reach a mutually agreeable resolution.
-
Arbitration: If mediation is unsuccessful, we may offer arbitration as a means of resolving the dispute. Arbitration is a binding form of alternative dispute resolution that is conducted by a neutral third party.
-
Legal Action: In some cases, it may be necessary to take legal action to resolve the dispute. We will advise the parties of their legal options and represent them in court if necessary.
We are committed to resolving disputes in a fair and timely manner. We believe that the best way to resolve a dispute is through open communication and negotiation. However, we understand that this is not always possible, and we are prepared to take whatever steps are necessary to help our clients resolve their disputes.
Here are some tips for resolving disputes amicably:
-
Communicate openly and honestly. The first step to resolving a dispute is to communicate openly and honestly with the other party. This means listening to their point of view and trying to understand their concerns.
-
Be willing to compromise. No one likes to lose, but it is important to be willing to compromise to resolve. This does not mean giving in to the other party's demands, but it does mean being willing to find a middle ground.
-
Be patient. Resolving a dispute can take time. It is important to be patient and not give up if you do not resolve it immediately.
7. Prohibited Conduct
You agree not to engage in any conduct that violates the Terms and Conditions or the rights of others. Prohibited conduct includes, but is not limited to:
Fraud: Any act or omission intended to deceive another person or entity for personal gain or to cause harm to another person or entity.
Examples of fraud include:
-
Making false or misleading statements about a product or service
-
Misrepresenting your identity or qualifications
-
Using stolen or counterfeit credit cards
-
Engaging in pyramid schemes or other fraudulent business practices.
Harassment: Any conduct that creates an intimidating, hostile, or offensive environment for another person.
Examples of harassment include:
-
Sending unwanted or threatening messages
-
Making inappropriate sexual comments or advances
-
Stalking or following someone
-
Verbal or physical abuse.
Copyright Infringement: Any unauthorized use of copyrighted material.
Examples of copyright infringement include:
-
Copying or distributing copyrighted material without permission
-
Creating derivative works based on copyrighted material without permission
-
Publicly performing or displaying copyrighted material without permission.
Other Prohibited Conduct:
-
Using the App or Services for any illegal purpose
-
Violating any applicable laws or regulations
-
Interfering with the operation of the App or Services
-
Engaging in any conduct that is harmful to the App or Services
We reserve the right, in our sole discretion, to take any action we deem appropriate to address prohibited conduct, including but not limited to:
-
Suspending or terminating your account
-
Removing any content you have submitted
-
Reporting you to law enforcement authorities
-
Taking any other action we deem necessary to protect our rights and the rights of others.
By using the App or Services, you agree to abide by these terms and conditions and to refrain from engaging in any prohibited conduct. If you have any questions about what constitutes prohibited conduct, please contact us here.
8. Termination
We reserve the right to suspend or terminate your access to DGTASSETS at any time, for any reason, without prior notice.
Subject to section 9. Governing Law, DGTASSETS reserves the right to suspend or terminate your access to the site and/or any services provided through the site, at any time, for any reason and without any prior notice or liability. In the event of termination, you agree that DGTASSETS shall not be liable to you for any loss or damage of any kind incurred as a result of such termination.
8.1. Termination for Cause
DGTASSETS may terminate or suspend your account if:
8.1.1. You breach or attempt to breach any terms of the Terms of Use, including but not limited to the Acceptable Use Policy;
8.1.2. You fail to pay any fees or charges due to DGTASSETS;
8.1.3. Your account is used in connection with any illegal or unauthorized activity;
8.1.4. You engage in any conduct that DGTASSETS, in its sole discretion, determines to be harmful to other users, DGTASSETS, or its affiliates;
8.1.5. You fail to comply with any applicable laws, rules, or regulations.
8.2. Termination for Convenience
DGTASSETS may terminate your account for any reason or no reason at all, at any time, with or without notice.
8.3. Effect of Termination
Upon termination of your account, you agree that:
8.3.1. All your rights and privileges under the Terms of Use will immediately cease;
8.3.2. DGTASSETS may immediately deactivate or delete your account and all related information and files, including any content you have posted or stored on the site;
8.3.3. DGTASSETS shall not be liable to you or any third party for any loss or damage of any kind incurred as a result of the termination of your account.
9. Privacy Policy
We understand that privacy is important to you, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website or services.
Information We Collect
We collect information from you in a variety of ways, including:
-
Personal information: This includes your name, address, email address, phone number, and other personal information that you provide to us.
-
Usage information: This includes information about how you use our website or services, such as the pages you visit, the links you click, and the searches you perform.
-
Device information: This includes information about the device you use to access our website or services, such as your device type, operating system, and IP address.
How We Use Your Information
We use your information to provide and improve our website and services, including to:
-
Personalize your experience: We use your information to personalize your experience on our website and services, such as by recommending content that we think you'll be interested in.
-
Provide customer support: We use your information to provide customer support, such as answering your questions and resolving your problems.
-
Improve our products and services: We use your information to improve our products and services, such as by identifying areas where we can make improvements.
-
Marketing: We may use your information to market our products and services to you, such as by sending you emails or showing you ads.
How We Share Your Information
We share your information with third parties in the following ways:
-
Service providers: We share your information with service providers who help us provide our website and services, such as our hosting provider and our payment processor.
-
Law enforcement: We may share your information with law enforcement if we are required to do so by law or if we believe that it is necessary to protect our rights or the rights of others.
-
Other third parties: We may share your information with other third parties with your consent or as permitted by law.
Your Choices
You have the following choices about how we use your information:
-
Opt-out of marketing: You can opt-out of receiving marketing emails from us by clicking on the "unsubscribe" link at the bottom of any marketing email.
-
Delete your account: You can delete your account at any time by contacting us.
Security
We take the security of your information seriously and have implemented appropriate security measures to protect your information from unauthorized access, use, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website and notify you by email.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email or mail.
10. Changes to Terms and Conditions
Our Terms and Conditions are subject to change or update at any time, without prior notice. It is crucial for users to regularly review these terms to stay informed of any modifications.
Reasons for Changes:
-
Legal Compliance: We may update our Terms and Conditions to comply with changes in applicable laws, regulations, or industry standards.
-
Improvement of Services: We may make changes to enhance our services and user experience, including adding new features or functionalities.
-
Security Enhancement: We may make updates to strengthen security measures and protect user data.
-
Bug Fixes and Technical Improvements: We may update our Terms and Conditions to address technical issues or improve the overall performance of our services.
-
User Feedback and Suggestions: We value user feedback and may make changes based on suggestions or concerns raised by our users.
How to Stay Informed About Changes:
-
Regular Review: Users are encouraged to regularly visit our website or platform and review the Terms and Conditions to stay informed of any changes.
-
Email Notifications: We may send email notifications to registered users about significant changes to our Terms and Conditions.
-
In-App Notifications: We may also provide in-app notifications within our services to inform users about updates to our Terms and Conditions.
Acceptance of Changes:
-
Continued Use: By continuing to use our services after the implementation of changes to our Terms and Conditions, users are deemed to have accepted the revised terms.
-
Objection to Changes: If users do not agree to the revised Terms and Conditions, they have the option to discontinue using our services.
Effective Date of Changes:
-
Changes to our Terms and Conditions become effective immediately upon publication on our website or platform.
Please note that it is important for users to carefully review any changes made to our Terms and Conditions and contact us if they have any questions or concerns.
11. Contact Us
If you have any questions or concerns, please do not hesitate to contact our customer support team at contact@dgtassets.com. Our friendly and knowledgeable representatives are always ready to assist you and ensure that you have a positive experience using DGTASSETS.
You can expect a prompt response from our team within 24 hours of sending your email. We strive to provide clear and concise answers to your queries and resolve any issues you may encounter.
For urgent matters that require immediate attention, you can reach out to us via phone at 09274087769. Our phone lines are open during business hours, and our representatives will be happy to assist you in real time.
Alternatively, you can also submit your inquiries or concerns through our online contact form, which is available on our website. Simply fill out the required fields and attach any necessary documents or screenshots to help us understand your issue better.
We value your feedback and appreciate the opportunity to serve you. By contacting us, you are helping us improve our services and provide a better user experience for all our clients.
By using DGTASSETS, you agree to abide by these Terms and Conditions. Thank you for choosing DGTASSETS for your freelance needs!