Privacy policy

Privacy Policy

Last updated: June 29, 2024

At Digital Assets, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.dgtassets.com, and purchase our products and services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information: When you visit our Site, we collect information about you and your use of the Site. This includes:

• Device Information: We collect information about the device you use to access the Site, including your IP address, browser type, operating system, and device identifiers.
• Usage Information: We collect information about your interaction with the Site, such as pages visited, time spent on the Site, and links clicked.
• Transaction Information: When you make a purchase, we collect information necessary to process your order, including your name, billing and shipping address, payment details, and contact information.
• Customer Support Information: If you contact us for support, we may collect additional information to assist you, such as details about your interactions with our customer service team.

Automatic Collection: Some information is collected automatically when you visit our Site, including your IP address, browser type, operating system, and data about the pages you visit. We use this information to understand how you use our Site and to improve our services.

How We Use Your Information

We use your Personal Information to provide and improve our services, including:

• Providing Services: To offer and sell products, process payments, fulfill orders, and communicate with you about your orders.
• Improving User Experience: To enhance and personalize your experience on our Site.
• Marketing and Advertising: To send you promotional messages and advertisements that we believe may be of interest to you.
• Customer Support: To provide assistance and respond to your inquiries.
• Legal Compliance: To comply with legal obligations and resolve disputes.

Sharing Your Information

We may share your Personal Information with third parties to help us provide our services and fulfill our contracts with you. For example:

• Service Providers: We share information with service providers who assist us with functions such as payment processing, shipping, and marketing.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.

Remarketing and Targeted Advertising

We use your Personal Information for targeted advertisements and marketing communications. This includes:

• Remarketing: We partner with advertising networks like Google Ads and Facebook Ads to display ads based on your interactions with our Site.
• Personalized Ads: We share information with social media platforms and advertising partners to deliver personalized ads.
• Ad Measurement: We use your information to evaluate the effectiveness of our ad campaigns.

To opt-out of targeted advertising, you can:

• Adjust settings on platforms like Google or Facebook.
• Disable cookies in your browser.
• Use opt-out tools from organizations like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Lawful Basis for Processing (EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Consent: You have given your consent for us to process your data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: We must process your data to comply with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided these are not overridden by your rights and interests.

Retention of Your Information

We retain your Personal Information as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. You may request the erasure of your Personal Information at any time by contacting us.

Your Rights

EEA Residents (GDPR):

If you are a resident of the EEA, you have the following rights:

• Access: You can request a copy of the Personal Information we hold about you.
• Correction: You can ask us to correct or update your Personal Information.
• Erasure: You can request that we delete your Personal Information.
• Data Portability: You can request that we transfer your data to another service.
• Object to Processing: You can object to our processing of your data, especially if it is based on our legitimate interests.

To exercise these rights, contact us at support@dgtassets.com. Your data may be processed in Ireland and then transferred outside of Europe, including to Canada and the US. For more information, see Shopify’s GDPR Whitepaper.

California Residents (CCPA):

If you are a resident of California, you have the following rights:

• Right to Know: You can request details about the Personal Information we collect about you.
• Right to Delete: You can ask us to delete your Personal Information.
• Right to Opt-Out: You can opt-out of the sale of your Personal Information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise these rights, contact us at support@dgtassets.com.

Cookies

Cookies are small data files stored on your device. They enhance your browsing experience by remembering your actions and preferences. We use various types of cookies, including:

• Necessary Cookies: Essential for site functionality.
• Performance Cookies: Help us understand how you use the site.
• Advertising Cookies: Used to deliver relevant ads.

For details on the cookies we use, see Shopify’s cookie list.

Managing Cookies: You can control cookies through your browser settings. Blocking cookies may impact your site experience. For more information, visit All About Cookies.

Do Not Track

We do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser due to a lack of consistent industry standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: support@dgtassets.com

Complaints

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority or the relevant supervisory authority. For example, you can contact the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.