Frequently Asked Questions
How do I create an account?
To create an account, click on the ‘Sign Up’ button at the top right corner of the homepage. Fill in your details, and you’ll receive a confirmation email to verify your account.
What payment methods do you accept?
A: We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website’s ‘Track Order’ page to see the status of your shipment.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please ensure the items are in their original condition.
How do I contact customer support?
You can contact our customer support team via the ‘Contact Us’ page on our website. Alternatively, you can email us at support@dgtassets.com.
Can I change or cancel my order?
Yes, you can change or cancel your order before it is shipped. Please contact our customer support team as soon as possible to make any changes or cancellations.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please check our ‘Shipping Information’ page for more details.
How can I apply a discount code to my order?
During the checkout process, you will see a field to enter your discount code. Enter the code and click ‘Apply’ to see the discount reflected in your total amount.
Digital Assets is dedicated to revolutionizing the global online shopping experience for both buyers and sellers. Our mission is to simplify and enhance the shopping process, ensuring it is seamless and hassle-free for all participants.
